Aegon

Seeks to create a consolidated IT infrastructure with BMC

Business Services and Processes

IDS Scheer CEO Thomas Volk discusses how BSM ties business services to processes

Coldwater Creek

Reduces expenses with improved processes and automation

Dealer Track

Uses a “building block” approach to BSM

Mary Kay

Creates a link between IT and the business with BSM from BMC

Standards and Best Practices

BMC’s Mary Nugent explores the evolution of BSM standards and best practices

TietoEnator

Shares their experiences and why they can trust BMC to meet their needs

VMware on Virtualization

Dane Smith from VMware presents at The State of BSM 2006 event

Siemens

Shares their experiences with BMC ITSM Suite, BMC Atrium CMDB, and more

Teranet

Talks about service delivery

How to Implement BSM

BMC’s Atwell Williams shares BSM lessons that BSM has learned

BSM Overview

BMC’s Paul Avenant reviews the BSM strategy for the next 12 - 18 months and much more

BSM Delivery Model

BMC’s Craig Harper talks about the importance of a proven delivery model for BSM

BSM and Service Delivery

Forrester Research’s Thomas Mendel and BMC’s Peter Armstrong discuss BSM

BMC Design Criteria for BSM

BMC’s Bob Beauchamp explains the BMC design criteria for BSM in his keynote

ROI of BSM

Forrester Research’s Thomas Mendel discusses how to justify the investment in BSM