ITIL Version 3 Resources The following resources provide more information on the BMC solutions and how they align with ITIL Version 3: White Papers ITIL and CMDB Synergy: Enhanced Service Management (pdf) Six Guiding Principles to Changing Behavior and Speeding the Adoption of BSM and ITIL (pdf) Pink Elephant and BMC Software Survey Results: ITIL® Best Practices in SAP Environments (pdf) ITIL Version 3: Support for the Growing Importance of Business Service Management (pdf) Leveraging the Synergy between Identity Management and ITIL Processes (pdf) Combine ITIL and COBIT to Meet Business Challenges (pdf) Can You Really Get ITIL Out of the Box?  (pdf) Articles Innovation Book: Identity Management: Bringing the People Component to ITIL (pdf) ITSM Watch: ITIL 3 and Business Value Straight from the Top  it.news.com.au: Who Says You Can't Get ITIL Out of the Box?  BMC Industry Insights: What’s New in ITIL V3? Understanding the Changes in the Latest ITIL Release (pdf) BMC Industry Insights: Business Service Management Puts You Ahead of the ITIL V3 Curve  (pdf) Books Focus On ITIL Service Strategy  (registration required) Focus On ITIL Service Design  (registration required) Focus on ITIL Service Operation  (registration required) Focus on ITIL Service Transition  (registration required) Thought Leaderships Books on ITIL  (registration required) Training ITIL Version 3 Courses  ITIL Version 3 Learning Path   Publications BMC Activation Insights  Success Stories ITIL Success Stories   Webinars Demystifying ITIL Version 3  (Recorded) Press BMC Software Combines Industry-Leading Solutions and Services to Ensure Customer Success with ITIL Version 3