BMC Application Root Cause Analysis (Distributed) Problem Applications and the transactions they drive are critical to business success. You need to keep them running at agreed-upon levels of performance and availability. When problems occur, you have to fix them — quickly. Not doing so can put your organization at risk of losing productivity, revenues, and even customers. Today’s applications, however, present you with a significant challenge. They have become exceedingly complex, with many moving parts. What’s more, transactions often span more than one application, multiplying complexity. Ferreting out the root causes of problems in this complex environment can be an exasperating and time-consuming process. That’s why problem isolation and root cause analysis consume the majority of the time spent in resolving application problems. Solution BMC Application Root Cause Analysis can help you meet the challenge by automating and eliminating the most time-consuming and error-prone steps in isolating the root cause of application problems. It gives your application support and operations team the information and processes they need to speed problem isolation, root cause analysis, and resolution. With this innovative solution, you can: Cut problem analysis time by giving application teams detailed, actionable root cause data and enabling them to drill down into individual transaction instances Eliminate finger-pointing by routing problems to the right team the first time and reducing escalation to Level 3 support Increase application availability and performance by shrinking the problem resolution cycle Increase user productivity and satisfaction by maintaining high levels of application performance and availability Related Products BMC Transaction Management Root Cause Analysis