BMC Solutions for the Government and Education Government IT organizations must have the right tools to deliver their critical services to the public. Through our solutions, we help you empower your staff to manage increasingly complex IT operations as well as enable your agency to manage these IT operations by the priority of the services they support. We call this methodology Business Service Management (BSM). BMC Remedy Service Management With BMC Remedy Service Management applications, you can ensure IT service levels and discover, understand, model, respond, or track IT system problems and business services failures. View our IT Service Management portfolio. Identity Management Facilitate user identity administration and provisioning, security event management and auditing, and security policy management—and complements agency FIPS 201 smart card solutions. Learn about BMC Identity Management solutions. Best Practices We can help you support industry best practices, including IT Infrastructure Library (ITIL®), to help measure and communicate the value and impact of IT initiatives on government service delivery. Learn about what BMC has to offer for your ITIL and Compliance initiatives. If you would like to see how your organization currently rates against ITIL standards, take our ITIL self-assessment test. Partners BMC Government and Education teams with a select group of GSA Schedule Resellers, Value Added Resellers, large Government Systems Integrators, and Service Providers. View the partner list. Section 508 Learn about the BMC Accessibility Program or download a copy of our Section 508 User Accessibility Options for BMC Remedy IT Service Management for the Enterprise 7.0 Suite White Paper (pdf).