BMC IT Service Support
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ITIL and BMC IT Service Support
The BMC IT Service Support Route to Value natively integrates ITIL process-driven workflows across incident, problem, change, configuration (CMDB), service request, service level, and asset management.
Resources
ITSS Solution Brief (pdf)
Best Practice Insights: Focus on: ITIL® Service Design (registration required)
Best Practices Insights Focus On: ITIL Service Strategy (registration required)
Best Practice Insights: Focus on ITIL Service Operation (registration required)
Best Practice Insights: Focus on ITIL Service Transition (registration required)
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