ITIL and BMC Identity Management The BMC Identity Management Route to Value provides guidance and automation for best practices in security management, specifically in confidentiality, integrity, and availability (C.I.A), as defined by ITIL. It provides the capabilities to help organizations: Align privileges and policies to people Understand who the people are in your organization Consistently manage identity-related information found in the various directories and data stores Build and enforce standard policy models within your organization to deliver consistent and accurate information Automate the process of entitlement and approval Use a standard policy model and automate the approval process Empower users to self-register and use self-service Achieve controls and governance Demonstrate that controls exist around access privileges and activities Monitor access events, and measure and report these activities against the standard policies