Problem

Many IT organizations struggle to provide system access to end users in a timely fashion because of manual processes, disconnected silos of end user information, the challenges of regulatory compliance, shrinking budgets and headcount, as well as the need to secure the enterprise. All of these factors inhibit productivity and the perception of IT service delivery and security within an organization.

Despite these problems, the Identity Management group needs to be able to:

• Spend significantly less time on identity and access tasks, and improve reporting capabilities for on-boarding/off-boarding employees, as well as compliance reporting stemming from organizational churn and change
• Create a secure and compliant environment that supports business requirements
• Create compliance with internal and external control and legal/regulatory requirements as a part of day-to-day IT operations (not a separate project that is a drain on resources)
• Standardize and create auditable identity and access controls
• Create a consistent implementation and enforcement of roles, provisioning, and profile policy
• Consolidate identity event data and view of managed systems’ relative security status based on policy

Solution

The BMC Identity Management Route to Value provides a comprehensive and proven solution to align business processes to people. This alignment increases the quality and speed of business execution as IT processes and systems become fully aware of the context of the people and their roles in the processes. In addition to ensuring consistent, secure access to information resources, the BMC Identity Management Route to Value also eases the burden of employee turnover by automating the end user identity lifecycle, enables self-service access and password management for managers and employees, reduces the effort of compliance reporting, as well as centralizes and enforces enterprisewide security policies.