BSM Routes to Value are proven, incremental paths to deliver greater business value and IT efficiency through Business Service Management.
BSM Routes to Value solve immediate pain points and increase BSM maturity across three key disciplines: Service Support, Service Assurance, and Service Automation. By applying IT management best practices and an incremental and flexible approach, BSM Routes to Value align your people, process and technology to achieve higher levels of IT maturity and value.
BSM Routes to Value™ present practical approaches for IT to implement BSM in stages, corresponding to well-defined system and application management requirements and processes. BSM Routes to Value support a prioritized approach to enabling enterprisewide BSM, one stage at a time, while working toward full BSM implementation.”
Tim Grieser
IDC
With its ‘route to value’ road map, which describes how to reach BSM, BMC Software suggests a clear picture of what steps need to be taken before applying BSM. BMC Software provides a path that clients can enter at any point of the IT service management life cycle and supports each of these approaches with the necessary product/solution set.”
Forrester Research: The Forrester Wave™: Business Service Management,
Q1 2007 by Peter O'Neill and Evelyn Hubbert, March 2007 Read the full independent report (pdf).
BSM Routes to Value can be combined together into a more integrated BSM solution that also leverages your existing IT management investments through a common, open architecture. As the core of this open architecture, BMC Atrium Enabling Technologies provide a shared data repository, unified service model, common user and reporting interfaces and service-centric integration to deliver tighter process and data integration around shared views of your business services. By leveraging these BMC Atrium technologies, BSM Routes to Value enable you to quickly synchronize resources and goals across IT to the needs of the business.
As the core infrastructure for BSM Routes to Value, BMC Atrium enabling technologies provide information-sharing and centralized management across BMC and 3rd-party solutions through a single, federated configuration management database (CMDB). Learn more.
