Determine which IT events impact business services — and automate your response to fixing the problem — using an integrated “manager of managers.”
Add business context for event prioritization
Integrate with other BMC and third-party solutions
Reduce mean time to repair (MTTR) by up to 90 percent (through integration with BMC Run Book Automation)
The BMC Difference
Eliminates service disruptions by adding business context and prioritization to events
Reduces overall MTTR with out-of-the box integration with BMC Remedy Service Desk
Supports a broad range of technologies and event types — mainframe and distributed
Provides a solid foundation for BSM, integrating events, business impact, and the service desk with BMC and third-party solutions
Adapts to any geographical or organizational layout (e.g. multiple data centers, multiple business units) through a highly scalable distributed architecture
Provides high availability
Eliminates repetitive isolation and resolution tasks with BMC Run Book Automation integration