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BMC Event and Impact Management

Eliminate IT event storms and focus on the events that matter most to your business

Customer Spotlight

HealthSouth

  • Saved more than 1.2 million dollars over a three-year period
  • Consolidated and automated event management processes
  • Added business relevance
  • Replaced homegrown tools and processes

Read the complete story (pdf)

View all customer success stories

Determine which IT events impact business services — and automate your response to fixing the problem — using an integrated “manager of managers.”

  • Add business context for event prioritization
  • Integrate with other BMC and third-party solutions
  • Reduce mean time to repair (MTTR) by up to 90 percent (through integration with BMC Run Book Automation)

The BMC Difference

  • Eliminates service disruptions by adding business context and prioritization to events
  • Reduces overall MTTR with out-of-the box integration with BMC Remedy Service Desk
  • Supports a broad range of technologies and event types — mainframe and distributed
  • Provides a solid foundation for BSM, integrating events, business impact, and the service desk with BMC and third-party solutions
  • Adapts to any geographical or organizational layout (e.g. multiple data centers, multiple business units) through a highly scalable distributed architecture
  • Provides high availability
  • Eliminates repetitive isolation and resolution tasks with BMC Run Book Automation integration

Learn more.




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