BMC Service Assurance Predictive Intelligence for IT Operations Customer Spotlight CARFAX uses BMC solutions to proactively avoid revenue-impacting incidents, and reduce manual processes by 40 percent: Protected over $4.4M in revenue per year Reduced its monthly error rate by 82 percent Reduced downtime by 74.6 percent per month Achieved ROI in just two months Read the complete story (pdf). What if you could predict events and automate their resolution — all before they disrupt your business? With BMC, you can. BMC Service Assurance delivers automated and predictive technology across your entire enterprise: Find and fix problems before your users call with an unmatched combination of analytics, automation, and integration Put the right person on the right problem every time through unprecedented insight into business context Automate processes to eliminate routine, manual, and administrative tasks Unify management tools across distributed, mainframe, physical, and virtual environments The BMC Difference Unique analytics — Provide an early warning system and probable cause identification to improve mean time to repair by up to 90 percent Root cause analysis with business-service prioritization — Identify the problem and business impact; determine its root cause; and manage it to resolution Unique combination of analytics, automation, and integration — Automate manual tasks and standardize processes to enable business agility and growth Recognized leadership — Know that you are working with the best Core Solutions Extended Solutions BMC Application Performance and Analytics BMC Performance Management (Distributed) BMC Performance Management (Mainframe) BMC Event and Impact Management BMC Capacity Management BMC Application Root Cause Analysis (Mainframe) BMC Enterprise Scheduling BMC Mainframe Data Management BMC Distributed Data Backup and Recovery BMC Output Distribution BMC Atrium CMDB BMC Discovery BMC Application Problem Resolution