BMC Software
 

What We Are Made Of

Every individual has DNA that defines us as individuals. At BMC Software, our Leadership DNA defines the competencies and behaviors that differentiates BMC from others and defines how all BMC employees are expected to conduct themselves as they interact with customers, shareholders and each other. We like to call these values our BMC Leadership DNA. As the name suggests, our BMC Leadership DNA comprises the underlying competencies and behaviors that define our corporate culture.

The following six behaviors are what make us One BMC, creating a common language of performance that is understood globally by everyone in the company:

Get it Done

Results are our Bottom Line

    Description:

We exercise a bias for action; We go beyond traditional boundaries; We know the business; We execute with passion

Leadership Behaviors:

  • Set high standards, expectations and accountabilities to deliver exceptional results
  • Plan and organize self and others to capitalize on opportunities and to avoid crisis management
  • Collaborate cross-functionally to deliver timely results that maximize revenue and profits
  • Delegate work to team by articulating role clarity, accountability and success metrics
  • Use relevant data and metrics to evaluate individual/team progress and achievement

Do it Right

Integrity, trust, communication and respect are essential

    Description:

How we achieve results is as important as the results; We exercise ethical behavior every day; We take personal responsibility for our words and actions; We look out for our customers' and colleagues' best interests

Leadership Behaviors:

  • Demonstrate that high standards of integrity, respect and authenticity are essential for self and others
  • Inspire and trust the team and foster trust in return
  • Treat others' concerns and issues with sensitivity and confidentiality
  • Exercise formal and informal power to initiate action, influence decisions and lead effective execution and results
  • Acknowledge, respect and leverage diversity across BMC to drive organizational growth

Be a Customer Advocate

Customers are the business

    Description:

We all represent Sales and Support; We listen to and understand our customers; We are a trusted guide in the success of our customers – external and internal

Leadership Behaviors:

  • Anticipate the impact of decisions on customers and partners to create win-win solutions
  • Seek feedback from customers and share it with the team
  • Serve as a coach; hold yourself and others accountable for meeting customer requirements
  • Act as a trusted advisor to ensure our customers' success

Hire the Best and Trust Them

People make BMC Software

    Description:

The people of BMC make the company; We attract, develop and retain the best and we trust them to deliver; We build an inclusive workplace, diverse in people and talents; Each person's contributions move the company forward

Leadership Behaviors:

  • Recruit, hire and retain talent to ensure that the right people with the right skills are in the right jobs to achieve goals and objectives
  • Create an environment that values diversity and recognizes the contributions of all employees so they feel a part of the company's success
  • Coach, develop and prepare individuals to leverage and deliver significant contributions across BMC
  • Appraise the strengths and developmental needs of others and provide challenging assignments that increase employee contribution
  • Recognize and reward achievement and results

Innovate at All Levels

With creativity and teamwork, we can exceed expectations

    Description:

We tap into our individual and corporate potential; We thrive with diverse teams; We communicate effectively; We draw from different parts of our organization

Leadership Behaviors:

  • Create an environment that encourages risk taking and creative thinking by leveraging the strengths of team members from all backgrounds and perspectives
  • Build collaborative networks and relationships across BMC to drive innovation and process improvements focused on customer requirements
  • Empower teams to determine tactics and execution that meet or exceed key objectives
  • Model teamwork by working effectively with other leaders in the organizations
  • Encourage the capturing and sharing of best practices and lessons learned from team and corporate results

Straight Talk

Direct and honest conversations model integrity

    Description:

We speak truthfully and listen effectively to resolve issues and drive results

Leadership Behaviors:

  • Provide constructive feedback that is clear, directly, timely and actionable
  • Listen effectively to the input of others and reflect input to ensure clear understandings
  • Cascade and align corporate goals and key initiatives into BU/functional/individuals goal and objectives to ensure alignment and execution
  • Collaborate and drive execution once decisions are made

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