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Closed-loop Client Management

Problem

If your organization is trying to balance the need to provide flexible configuration and access support for thousands of end users, with keeping IT environments secure and compliant, you are not alone. This balancing act can costs millions, but it does not guarantee the right mix of business flexibility or compliance, which leaves your IT environment vulnerable. Current solutions require companies to implement siloed management tools and disparate processes – often resulting in higher costs, poor response, and avoidable errors. Even attempts at process automation result in failure without a completely integrated change control process.

Solution

BMC solutions for Closed-loop Client Management can help you reduce configuration, support, and compliance costs for all your desktops, PDAs, and laptops – minimizing the risk associated with deploying any type of software or access change. These closed-loop client management solutions offer out-of-the-box process automation for all aspects of client management: IT change, software license compliance, and user provisioning. Once viewed as independent processes, the integration of these tasks offers the following benefits: reduced IT resource requirements; improved response times; automated and verified process management; and improved security and compliance.

Solution Components

 

Related Solutions

Featured Offer

Reduce Costs, and Increase Efficiency and Speed of Change with a Closed-loop Client Management Approach

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