| AT&T: Success Story (pdf) |
| BMC Software - Business Service Management: Success Story (pdf) |
| CARFAX, Inc.: Success Story (pdf) |
| Cbeyond: Success Story (pdf) |
| Coldwater Creek: Success Story (pdf) / Video (wmv) |
| DealerTrack: Success Story (pdf) / Video (wmv) |
| Dell: Success Story (pdf) |
| E*TRADE: Success Story (pdf) |
| Evangelical Lutheran Good Samaritan Society: Success Story (pdf) |
| green.ch AG: Success Story (pdf) |
| Hotelplan/Interhome: Success Story (pdf) |
| Intel® Solution Services: Success Story (pdf) |
| Israel Securities Authority (ISA): Success Story (pdf) |
| Large U.S.-based Insurance Company (Anonymous): Success Story (pdf) |
| LogicaCMG: Success Story (pdf) |
| Mary Kay: Success Story (pdf) / CMDB video (wmv) / BSM video (wmv) |
| Mutual of Omaha: Success Story (pdf) |
| Oxygen Business Solutions Limited: Success Story (pdf) |
| The Salvation Army: Success Story (pdf) |
| Seamless Technologies, Inc.: Success Story (pdf) |
| Talentum: Success Story (pdf) |
| Towngas: Success Story (pdf) |
| Toyota Motorsport GmbH: Success Story (pdf) / Video (wmv) |
| Unisys West: Success Story (pdf) |
| University of Pittsburgh Medical Center: Success Story (pdf) / Video (wmv) |
| University of Sydney: Success Story (pdf) |
| University of the West of England: Success Story (pdf) |
