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Learning Path: BMC Service Impact Management and Discovery Solutions

BMC Service Impact Management solutions link your business services and IT infrastructure to help you manage what matters to deliver Business Service Management (BSM). BMC Event Manager allows you to detect IT problems and concentrate on the fastest resolution before there is an impact on critical IT services. BMC Foundation Discovery provides you with a valuable, automated system that detects the different components in the IT environment, including client devices, servers, and network infrastructure. BMC Topology Discovery provides you with fast, logical application dependency mapping of components within the IT environment, identifying which IT components comprise enterprise applications.

BMC Educational Services offers learning paths for key roles across industries and organizations. For BMC Service Impact and Discovery, we offer the following:

Target Audience: Administrators (BMC Service Impact Manager)

This learning path is designed for administrators who:

  • Are responsible for system administrators, system programmers, information technology (IT) operators, and intermediate users, such as IT managers and other IT professionals
  • Administrate and handle the daily operation of BMC Service Impact Manager
  • Modify existing workflow or builds additional workflow on a limited basis
Required Courses Select Region to Register
BMC Service Impact Manager 7.x: Administering Americas  EMEA  Asia Pacific
Recommended Courses Select Region to Register
BMC Remedy AR System 7.x: Administering - Part 1 (WBT) Americas  EMEA  Asia Pacific
BMC Remedy AR System 7.x: Administering - Part 2 Americas  EMEA  Asia Pacific
BMC Atrium CMDB 2.x: Administering – Part 1 (WBT) Americas  EMEA  Asia Pacific
BMC Atrium CMDB 2.x: Administering – Part 2 Americas  EMEA  Asia Pacific
BMC Foundation Discovery and BMC Topology Discovery 1.4: Administering (WBT) Americas  EMEA  Asia Pacific
BMC Performance Manager Solutions Overview (WBT) Americas  EMEA  Asia Pacific
BMC Performance Manager Portal 2.x: Administering Americas  EMEA  Asia Pacific

 

Target Audience: Administrators (BMC Event Manager)

This learning path is designed for administrators who:

  • Are responsible for system administrators, system programmers, information technology (IT) operators, and intermediate users, such as IT managers and other IT professionals
  • Administrate and handle the daily operation of BMC Event Manager
Required Courses Select Region to Register
BMC Event Manager 7.x: Administering Americas  EMEA  Asia Pacific
Recommended Courses Select Region to Register
BMC Service Impact Manager 7.x: Administering Americas  EMEA  Asia Pacific
BMC Performance Manager Solutions Overview (WBT) Americas  EMEA  Asia Pacific
BMC Performance Manager Portal 2.x: Administering Americas  EMEA  Asia Pacific

 

Target Audience: Administrators (BMC Foundation Discovery and BMC Topology Discovery)

This learning path is designed for administrators who:

  • Are responsible for system administrators, system programmers, information technology (IT) operators, and intermediate users, such as IT managers and other IT professionals
  • Administrate and handle the daily operation of BMC Foundation Discovery and BMC Topology Discovery
  • May be a functional manager, line-of-business manager or supervisor
Required Courses Select Region to Register
BMC Foundation Discovery and BMC Topology Discovery 1.4: Administering (WBT) Americas  EMEA  Asia Pacific
Recommended Courses Select Region to Register
BMC Service Impact Manager 7.x: Administering Americas  EMEA  Asia Pacific
BMC Remedy AR System 7.x: Administering - Part 1 (WBT) Americas  EMEA  Asia Pacific
BMC Remedy AR System 7.x: Administering - Part 2 Americas  EMEA  Asia Pacific
BMC Atrium CMDB 2.x: Administering – Part 1 (WBT) Americas  EMEA  Asia Pacific
BMC Atrium CMDB 2.x: Administering – Part 2 Americas  EMEA  Asia Pacific

 

Download the pdf for this learning path.



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