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ITIL® Version 3 Courses

BMC Educational Services is releasing the new ITIL® V3 courses in training centers worldwide in June 2007. We will offer courses for varying job roles and levels of interest.

The ITIL (IT Infrastructure Library) Learning Path
The BMC ITIL Learning Path helps you determine the required and recommended ITIL courses based on your job or level of interest so that you can choose the curriculum path that is right for you.

Learn more about the ITIL Learning Path available in your region: AmericasEurope, Middle East, and Africa; and Asia Pacific.

Upgrading to ITIL® V3 from ITIL® V2? Check out ITIL® V3 Foundation Upgrade (WBT) or ITIL® V3: Foundation Upgrade course.

ITIL Courses
Browse our individual ITIL® V3 courses below.

Course Overview Region
ITIL® V3: Foundation and Examination This three-day course introduces the ITIL and the concept of IT Service Management (ITSM). It outlines the processes required to deliver, measure, and improve IT services. This course also provides a comprehensive look at the concepts and terminology necessary for Foundation level understanding of ITIL V3.

Americas

Europe, Middle East, and Africa

Asia Pacific

ITIL® V3: Foundation Upgrade This one-day course refreshes a candidate’s knowledge of the ITIL V2 concepts that are relevant to ITIL V3. The course also explains concepts and terms that are new to ITIL® V3. Prerequisites: ITIL® V2 Foundation Certificate.

Americas

Europe, Middle East, and Africa

Asia Pacific

ITIL® V3: Executive Overview This one-day course introduces the ITIL and its proven processes for successfully managing IT infrastructures. The course also includes the popular Airport Simulation - BSM International. Gain awareness of ITIL V3 methodologies, concepts, and terminology and become conversant in the business value of ITIL V3.

Americas

Europe, Middle East, and Africa

Asia Pacific



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