BMC Service Desk Express Consultant Certification Designed for BMC Solution Partners, the BMC Service Desk Express Approved Consultant certification program teaches the skills and methodologies for understanding and gathering customer requirements. This program also offers strategies for design and implementation, particularly with regards to implementing and deploying BMC Service Desk Express Solutions. There are two paths candidates can choose from to obtain certification. Path 1 - Individual Courses Required Courses Select Region to Register BMC Service Desk Express 9.x: Administering – Part 1 Americas  EMEA  Asia Pacific BMC Service Desk Express 9.x: Administering – Part 2 Americas  EMEA  Asia Pacific BMC Service Desk Express 9.x: Administering – Part 3 Americas  EMEA  Asia Pacific BMC Service Desk Express 9.x: Using Crystal Reports Americas  EMEA  Asia Pacific BMC Service Desk Express 9.x: Advanced Crystal Reports Americas  EMEA  Asia Pacific BMC Service Desk Express 9.x: Implementing Asset and Configuration Management Americas  EMEA  Asia Pacific Final Certification Exam Once you have completed the required courses, you will be enrolled in the online exam. You must achieve a passing score (80% or higher) to receive certification. BMC Service Desk Express 9.x: Approved Consultant Certification Exam Path 2 - Accelerated Boot Camp Required Courses Select Region to Register BMC Service Desk Express 9.x: Boot Camp Americas  EMEA  Asia Pacific Final Certification Exam Once you have completed the required courses, you will be enrolled in the online exam. You must achieve a passing score (80% or higher) to receive certification. BMC Service Desk Express 9.x: Approved Consultant Certification Exam   Availability and Benefits Help BMC meet customer demand for certified BMC Service Desk Express consultants Access the latest BMC Service Desk Express product information and updates from BMC Gain a competitive edge for your company in the ITSM marketplace Ensure that your customers’ ITSM implementations are handled by a certified, BMC-trained Consultant Certification Requirements Must be employed by a current, valid BMC Solution partner Complete required product training (shown above) Complete and pass the BMC Service Desk Express online certification exam Certification remains in effect while the consultant is an employee of the sponsoring BMC Solution Partner. If the BMC Solution Partner contract expires or is terminated, the consultant certification also expires. If the consultant leaves the employment of one BMC Solution Partner and is employed by another valid BMC Solution Partner, certification may be transferred and reinstated at BMC's discretion.