Mainframe Systems Management Events Details and links to registration pages will be available a month prior to event. The following schedule will allow you plenty of advance notice. These are technical in nature and intended for customers with products currently deployed. Mark your calendars because these are worth making time for. The upcoming and recorded webinars are organized in the table below by these topics. Mainframe for z/OS / Mainframe for DB2 & IMS / Operations Management / Infrastructure Management / Applications Management Title Date Duration Mainframe for z/OS Upcoming Live Events Environment Doubled, Staff Reduced, and I Still Need to Improve Service. What Now? Maximize your mainframe performance and optimize the resource time available through automated application performance management which will reduce IT costs, improve service, and make you more competitive. Even though your mainframe systems are well-tuned, you don’t have the resources to address the huge application environment, and that is what drives upgrades and increases costs. Learn what others have already implemented – you can keep watch over the entire application portfolio with automated tools and identify the real resource consumers across your entire z/OS environment – automatically. Tuesday, April 22, 2008 9 a.m. (CDT) 1 hour Recorded Events End to End Transaction Management with BMC Solutions Do you wonder why one renegade transaction can cost you thousands of dollars without breaching your SLA agreements? Nonsensical, isn't it? Find out how you can look into that transaction that went sour. Join Gilles Robert as he discusses solutions from BMC Software that: Follow business services across all of the technical systems and sub-systems at a transaction level Identify the components responsible for business slowdowns or outages, and Determine and correct the root cause of transaction problems. February 13, 2008 1 hour BMC MAINVIEW for CICS – 'WHAT THE FUTURE HOLDS' This Webinar will provide information on the development direction of BMC MAINVIEW for CICS. It will include the following: - A brief review of the features and changes that were implemented with BMC MAINVIEW for CICS Version 5.9 - A review of the new features and changes implemented with the BMC MAINVIEW for CICS Version 6.1. includes insight on the upcoming IBM release of CICS Transaction Server (TS32). November 14, 2007 43 minutes Unlocking the Mainframe in Emerging Business Service Management Environments Business Service Management (BSM) is all about running your IT operation from the point of view of the business. BSM implementations generally include mainframes for their core database and transaction management processing in addition to a variety of distributed servers running applications and client access. During this webinar, you will learn about a practical Business Service Management solution and see how it incorporates the mainframe-based processes as an integral part of its implementation. November 13, 2007 46 minutes BMC MAINVIEW SRM – The Power of 3 Mainframe storage resource management can be like enjoying a day at the beach. Learn how easy storage management can be with the integrated technology of BMC MAINVIEW SRM Allocation, Automation, and Reporting. Topics that we’ll cover include types of data collected, automation available when data is collected, views, and reports. October 18, 2007 56 minutes BMC MAINVIEW SRM – Storage Management from the Beach Mainframe storage resource management can be like enjoying a day at the beach. Learn how easy storage management can be with the integrated technology of BMC MAINVIEW SRM Allocation, Automation, and Reporting. Topics that we’ll cover include types of data collected, automation available when data is collected, views, and reports. October 16, 2007 51 minutes Model Your Business Functions using Application Structures from BMC Performance Assurance for Mainframes The new Discover facility of BMC Performance Assurance for Mainframes helps you understand what is running in your z/OS subsystems. Join us for this trip down the UOW highway to application understanding as we cover the use of several new application filters and commands that will help you see and define your business applications in the fewest possible statements. Other new capabilities of BMC Performance Assurance for Mainframes will also be discussed. October 11, 2007 56 minutes TriTune and APC for TriTune :– General availability and upcoming releases Session will bring the audience up-to-date on the current GA offerings of the TriTune and APC for TriTune products. A look into the future of both products will provide a view of the upcoming enhancements planned for both products in 2008 and beyond. A brief discussion of the end of support for InTune will be included to review the dates involved and the potential number of customers who have not converted to TriTune. Ample time will be allocated to address any issues and/or enhancement requests from the audience. October 10, 2007 54 minutes Step Up to BMC MAINVIEW SRM Increase your ability to manage your mainframe storage resources with additional BMC MAINVIEW SRM solutions. Topics include using BMC MAINVIEW SRM Allocation when already using SMS; automating your mainframe storage resource management tasks with BMC MAINVIEW SRM Automation working in conjunction with BMC MAINVIEW SRM Allocation and BMC MAINVIEW SRM Reporting; and the new Dataset Assist feature in BMC MAINVIEW SRM. October 10, 2007 45 minutes Customizing Help and Hyperlinks in BMC MAINVIEW One of the most powerful features of the BMC MAINVIEW family of products is ease of customization which can dramatically improve the mean-time-to-resolution when problems occur, and provide a repository for local documentation and instructions. This webinar will highlight some proven tips and techniques for customization, including sample hyperlinks to functions inside and out of BMC MAINVIEW and an overview of customized HELP writing. August 8, 2007 38 minutes What is BMC MAINVIEW Explorer? Even if you know the answer to this question attending this session will teach you some new tricks for using this powerful tool. If you can not answer the question of "What is BMC MAINVIEW Explorer?” you will want to attend this presentation and find out what this component of the BMC MAINVIEW Infrastructure can do for you. The presentation will briefly describe the implementation of BMC MAINVIEW Explorer, what is needed to get it up and running. We will then go through many of the features and functions of this GUI front-end to BMC MAINVIEW. This is a GUI even a "green screener" can love. July 11, 2007 50 minutes Automated Application Quality Management IT cost reduction is a universal goal for all businesses, but one area where most consistently fail to tap their full savings potential is controlling costs associated with computer processing resources and capacity. Many IT organizations simply do not have the proper procedures or enough skilled personnel to adequately address system resource consumption on an enterprise scale. BMC Software and AQM Solutions introduce Automated AQM, a performance optimization and resource recovery solution that enables large corporations to expand their resource optimization process and to tap into latent resource savings that can dramatically reduce over-inflated system demand for IT processing capacity. June 19, 2007 51 minutes Reduce Keystrokes in BMC MAINVIEW for z/OS – Create Your Own Menu Learn how to create your own menu for any BMC MAINVIEW monitor to reduce the amount of keystrokes it takes to get to your desired location. We will produce a customized menu that you will be able to take with you, and further tailor to your own needs using the techniques learned in this Webinar. Although we will use BMC MAINVIEW for z/OS in our example, you will be able to apply these techniques to any BMC MAINVIEW monitor. June 13, 2007 55 minutes What to do with Your Alarm(s) This session will cover all aspects of BMC MAINVIEW Alarm Management. It is new and improved with many user requirements. Get a better understanding of the Alarm process. Learn how to create an Alarm definition and what to do with the Alarm exceptions. May 9, 2007 53 minutes Network Management with BMC MAINVIEW for IP This webinar will discuss how managing your TCP/IP network and applications for optimal performance on z/OS can be challenging, because few options and tools are provided by the operating system. Learn how to use BMC MAINVIEW for IP to monitor and manage TCP/IP to ensure that Service Level Agreements are met. February 28, 2007 45 minutes BMC MAINVIEW Transaction Analyzer 2.1 – Extending the Vision This Webinar will use industry common transaction flow scenarios to demonstrate the functionality of BMC MAINVIEW Transaction Analyzer 2.1 on the mainframe as well as from a distributed perspective. February 14, 2007 43 minutes Using Rules Based Automation with BMC MAINVIEW AutoOPERATOR Hear about the latest enhancements to BMC MAINVIEW AutoOPERATOR - the platform of choice for improving mainframe service levels and developing automated solutions for resolving problems within the data center. Abide by the AutoOPERATOR motto “Code-less Rule” and learn how to benefit from AutoOPERATOR ease of use, ease of maintenance, and quick implementation by creating automation rules without writing a single line of code. December 13, 2006 55 minutes Monitor, Manage, and Tune Workloads using BMC MAINVIEW Do you provide adequate processing for your critical z/OS workloads? Can you determine if WLM is configured correctly and if your workload goals are being met? Do you need help to interpret the values being displayed? Do you need help comprehending WLM terminology? Learn this and more as you see how BMC MAINVIEW can easily help you determine if goals are being met and interpret WLM values. October 11, 2006 49 minutes Got a Batch Window Problem? Use BMC MAINVIEW Batch Optimizer to Help Clear Up Your Batch I/O While mainframe batch processing has been around for a long time, we are still faced with an ever-shrinking window in which to process an ever-increasing amount of data. This session will discuss how BMC Software is addressing your concerns with a batch I/O optimization capability that can be implemented without major changes to your environment :– no changes to your users' JCL and yet major improvements in the reduction of the I/O needed to complete those jobs. Join us for a tour of this capability where we will teach you how you can download and run a free utility that can estimate your I/O savings. We’ll also show you how BMC MAINVIEW Batch Optimizer installs and works to save you wasted I/O. There used to be an old saying in the trade, the best I/O is NO I/O. Using BMC MAINVIEW Batch Optimizer you will see that the best I/O is one seldom repeated. September 13, 2006 53 minutes Mainframe for DB2 and IMS Upcoming Live Events What’s New in IMS Connect With each release of IMS, it becomes easier to open your legacy data to the Web. Because IMS Connect is essential in Web- enabling, your mission-critical business depends on IMS Connect being available. What is the best way to monitor IMS Connect and react to problems before they cause outages? This presentation describes what’s new in IMS Connect in IMS version 10. You will learn BMC makes it easy to monitor and manage your IMS Connect address spaces, including the integration of BMC MAINVIEW for IMS and BMC Energizer for IMS Connect. Wednesday, April 23, 2008 1 p.m. (CST)   Get What You Need from Your IMS Databases You are busy. Your manager is always asking you to do more with less. Your customers are demanding more IMS availability and better performance. How do you make everybody happy and still have time to work on something other than IMS database maintenance? Learn how to do all of that in this session. You will learn how to configure BMC MAXM Database Advisor to do exactly what you need it to do and how to apply maintenance with minimal disruption. You will learn how to make IMS database maintenance run in the background so that you have time for more exciting things. Wednesday, May 28, 2008 1 p.m. (CDT)   Improve system performance with DB2 9: Tame the Unruly DDF The architectural changes and new options in DB2 9 improve system performance, but you must be able to monitor and manage the new features effectively. This session discusses how BMC System Performance for DB2 supports the DB2 9 features like 64-bit DDF (Distributed Data Facility) and enhancements to the EDM pool. BMC System Performance for DB2, which combines the power of BMC MAINVIEW for DB2 and BMC Pool Advisor for DB2, enables you to manage your DB2 subsystem and buffer pools for optimal efficiency. Wednesday, Jun 18, 2008 1 p.m. (CDT)   Recorded Events Improving DB2 SQL Performance With the volume and variety of SQL statements executing in a typical DB2 environment, it can be a real challenge to identify statements that are running inefficiently or consuming inordinate resources.  This webinar provides tips for quickly identifying the statements that need attention, diagnosing problems with these statements, and verifying that corrective actions are effective.  The SQL Performance Solution from BMC Software is highlighted. January 16, 2008 53 minutes BMC Catalog Manager Advanced Topics All Catalog Manager users, from beginner to expert, will benefit from this Webinar. Time saving commands and techniques will be featured to help you get the most out of your Catalog Manager investment. December 12, 2007 56 minutes Save Resources by Using Conditional Image Copies You have a processing for taking periodic image copies - you may take image copies of all of your databases daily or weekly. But what if you could take only the image copies you needed? BMC Backup and Recovery for IMS Solution provides a new "conditional image copy" feature that enables you to save time and resources by taking image copies of only the databases that have changed. In this session, you will learn about this exciting new feature as well as other enhancements to the solution. December 12, 2007 52 minutes XML and DB2 9 XML is becoming a popular format for data interchange, and IBM has provided significant support for it in DB2 9 for z/OS. We will describe XML briefly, talk about support for it in DB2 9, and then discuss about some of the implications for use in your applications. July 18, 2007 37 minutes Operations Management Upcoming Live Events Achieving Workload Integration with the BMC CONTROL-M Batch Process Integration Suite This session will highlight BMC's CONTROL-M Business Process Suite. The agenda will consist of: The background Vision of the analysts The need to incorporate J2EE, Web Services and Messaging into workflows Customer experience and feedback The benefits of BMC CONTROL-M Demo Wednesday, May 7, 2008 1 p.m. (CDT)   Discovering BMC CONTROL-D's Extended Solutions In Part I, we will see how to set up CONTROL-D Agents to capture reports from Distributed platforms and write them directly into the CONTROL-D Repository making them immediately available for On-line Viewing, Distribution and Long Term Archive. In Part II, we will extend the distribution of the reports to E-Mail and file systems while including options to convert the document to PDF using CONTROL-D's Distribution Server. Wednesday, Jun 4, 2008 1 p.m. (CDT)   Recorded Events Using BMC CONTROL-M and IOA API’s to help simplify Automation, Analysis & Reporting In this session we will cover the functionality and usage of the CONTROL-M and IOA Application Programming Interfaces. February 6, 2008 49 minutes BMC CONTROL-M 'CONTROL YOUR FUTURE' Seminar Series Check with a BMC representative for further details Do You Have a Failover and/or Disaster Recovery Plan in Place for Your Batch Scheduling with BMC Control-M? Please join us for this 1 hour webinar covering a wide range of BMC CONTROL-M related topics related to Failover and DR. We will discuss several different approaches to Failover, their advantages, and how long it takes to failover in each scenario. Scenarios to include: Rebuilding system if needed (no secondary installs in place) Installing cold system to be activated as needed Installing warmer systems Installing hot systems (clusters, OS failover software) August 1, 2007 35 minutes Closing the Gap on Lean Retailing In retail operations the availability and accessibility of in-store applications, data, and systems is critical to business success. Store data backups, file transfers, inventory data collections, transactions, and sales performance information all affect profitability and brand reputation. Comprehensive automation and cost-effective management of these systems are essential. Designed specifically for highly distributed automation environments, BMC CONTROL-M 6.3 is the industry’s first Agentless Scheduling solution. Please join us to learn how Agentless Scheduling can improve automation and increase efficiency for retail environments. June 6, 2007 35 minutes Web Enabled Access to Enterprise Information BMC CONTROL-D is a leading Report Management solution providing robust capture, analysis, indexing, and archival of enterprise fixed content. BMC CONTROL-D/WebAccess web-enables reports, images and documents managed by BMC CONTROL-D. Learn how WebAccess enables: Internal knowledge workers, customer service reps, business partners, and customers to gain immediate access to the CONTROL-D repository Information to be presented in paper format, thus facilitating clear communication Documents to be printed on local network printers or emailed, while maintaining the exact document fidelity Reports to be extracted and saved locally in personal document formats such as Microsoft Excel spreadsheets Attend this Webinar to learn how BMC CONTROL-D/WebAccess can extend your investment in the entire BMC CONTROL-D solution while increasing productivity and customer satisfaction. June 5, 2007 53 minutes Trends in IT Operations Management IT Operations has always been under pressure to deliver more business value for each dollar spent, but now it must also wrestle with increasing business globalization and government regulation. Best-in-class IT organizations have overcome these challenges while also improving customer satisfaction and resource utilization. Learn about why the business of IT is changing and the new processes and software transforming the art and science of IT Operations. June 5, 2007   Agentless Scheduling with BMC CONTROL-M: What you need to know Imagine a world where you would not have to install or maintain BMC CONTROL-M code on a machine, but still have full CONTROL -M capabilities. Well you do not have to imagine any more. Join us as we discuss the amazing remote job execution capabilities in the 6.3 release of the BMC CONTROL-M solution. Topics to be covered include: BMC CONTROL-M version requirements Operating System requirements Configuration of remote job execution parameters Agentless versus traditional agents May 2, 2007 51 minutes New Features in BMC CONTROL-M for z/OS Version 6.2 All too often new product releases are installed, but new functions are not noticed and therefore unused. In this Webinar, we will share some of the new features that may be less obvious, but are highly useful. Also highlighted will be installations of changes needed to take advantage of these new features and infrastructure changes that make future upgrades much easier. During the presentation we will learn how: New fields have been added since Version 5.1.4. New default settings that change the way CONTROL-M and CONTROL-M/Restart operate New Operator Commands work Batch Impact Manager runs on Z/os March 7, 2007 1 hour Learn How Batch Impact Management and BMC CONTROL-M/Forecast Achieves Business Service Management and Service Level Agreements This presentation covers how BMC CONTROL-M/Batch Impact Manager and BMC CONTROL-M Forecast helps companies ensure that Batch Services complete within specified deadlines to meet existing and future Service Levels. At this Webinar you will learn how to: Locate the most critical batch processes that keep your business running Meet your service levels and reduce unnecessary “fire - fighting” Integrate batch flow into your business processes Provide instant notification of possible important service interruptions using BMC CONTROL-M/Batch Impact Manager and BMC Service Impact Manager February 7, 2007 49 minutes Infrastructure Management Upcoming Live Events Taking the Voodoo out of Capacity Planning Even though Capacity Planning has concrete roots in statistics and mathematical algorithms, many companies have used solutions that are based more on superstition than science. Too many times planning is reduced to guessing or using outdated rules-of-thumb. Performance Assurance should be a plan for managing changes when they come. BMC has taken a step toward helping to answer the question “When is this change going to happen?” See this and many other new capabilities of the BMC Performance Assurance Suite for Mainframes such as modeling specialty zIIP and zAAP engines. Wednesday, May 14, 2008 1 p.m, (CDT)   Accelerate Your Batch Performance with BMC MAINVIEW Batch Optimizer With 70% of all workload running in batch, IT managers continue to face the daunting task of supporting more work with fewer resources. At the same time Service Level Agreements and Real Time transactions drive the need for the work to get done faster than ever before. Join this Webinar to learn how to accelerate your batch workload and maximize efficiency by leveraging the seamless integration between BMC MAINVIEW Batch Optimizer and BMC CONTROL-M for z/OS. Thursday, June 17, 2008 11 a.m. (CDT)   BMC MAINVIEW for DB2 Thread History/Tracing This webinar will provide BMC MAINVIEW for DB2 users with “Best Practices” in regard to setting up thread history data collection, retrieving thread history details online, and managing DB2 application and exception traces that get started by BMC MAINVIEW for DB2. Wednesday, Jun 11, 2008 1 p.m, (CDT)   Recorded Events Unlocking the Mainframe in Emerging Business Service Management Environments Business Service Management (BSM) is all about running your IT operation from the point of view of the business. BSM implementations generally include mainframes for their core database and transaction management processing in addition to a variety of distributed servers running applications and client access. During this webinar, you will learn about a practical Business Service Management solution and see how it incorporates the mainframe-based processes as an integral part of its implementation. November 13, 2007 46 minutes Batch Process Optimization - The Best I/O is No I/O The faster processors’ demand for data is becoming insatiable. The only way to keep up is to have the data resident in memory when it is needed. In this webinar we’ll discuss a few great uses for BMC MAINVIEW Batch Optimizer to do just that :– move data into memory for faster processing. October 25, 2007 56 minutes Model Your Business Functions Using Application Structures from BMC Performance Assurance for Mainframes The new Discover facility of BMC Performance Assurance for Mainframes helps you understand what is running in your z/OS subsystems. Join us for this trip down the UOW highway to application understanding as we cover the use of several new application filters and commands that will help you see and define your business applications in the fewest possible statements. Other new capabilities of BMC Performance Assurance for Mainframes will also be discussed. October 11, 2007 56 minutes TriTune and APC for TriTune :– General availability and upcoming releases Session will bring the audience up-to-date on the current GA offerings of the TriTune and APC for TriTune products. A look into the future of both products will provide a view of the upcoming enhancements planned for both products in 2008 and beyond. A brief discussion of the end of support for InTune will be included to review the dates involved and the potential number of customers who have not converted to TriTune. Ample time will be allocated to address any issues and/or enhancement requests from the audience. October 10, 2007 54 minutes Customizing Help and Hyperlinks in BMC MAINVIEW One of the most powerful features of the BMC MAINVIEW family of products is ease of customization which can dramatically improve the mean-time-to-resolution when problems occur, and provide a repository for local documentation and instructions. This webinar will highlight some proven tips and techniques for customization, including sample hiperlinks to functions inside and out of BMC MAINVIEW and an overview of customized HELP writing. August 8, 2007 38 minutes What is BMC MAINVIEW Explorer? Even if you know the answer to this question attending this session will teach you some new tricks for using this powerful tool. If you can not answer the question of "What is BMC MAINVIEW Explorer?", you will want to attend this presentation and find out what this component of the BMC MAINVIEW Infrastructure can do for you. The presentation will briefly describe the implementation of BMC MAINVIEW Explorer, what is needed to get it up and running. We will then go through many of the features and functions of this GUI front-end to BMC MAINVIEW. This is a GUI even a "green screener" can love. July 11, 2007 50 minutes What's New in BMC Transaction Management Application Response Time v3.1 Learn how BMC Transaction Management Application Response Time (BMC TM ART) 3.1 enables you to manage application performance and availability from the end-user perspective. BMC TM ART is a single product which monitors most application types, and is a critical component that supports both the service delivery and service support practices of ITIL. Topics addressed in the Webinar include: How to measure application health, accuracy, and response times from the end-user’s perspective How integration with BMC Performance Manager helps you correlate end-user service metrics with system metrics to speed problem resolution How integration with BMC Event Manager and BMC Service Impact Manager add end-user perspective to business service management How integration with BMC Service Level Management enables you to manage application quality of service June 26, 2007 48 minutes What’s New with BMC Performance Assurance v7.4 The new capabilities of BMC Performance Assurance v7.4 will accelerate your ability to plan with confidence and optimize your virtual data center resources. Take advantage of these new features and ensure your ability to deliver the right IT Capacity to meet your business demands through: New reporting, analysis, and modeling capabilities for both physical and virtual platforms Expanded support for virtual platforms including VMware, Microsoft Virtual Servers, AIX MicroPartitioning, Sun Containers, and HP v/Pars Enhanced integration with BEM, SIM, and Atrium CMDB Attend this webinar to learn about the exciting new features of BMC’s leading edge Capacity Management solutions. The features will include successfully managing current resource requirements and predicting future capacity needs, while reducing performance events/incidents though intelligent capacity exceptions. June 20, 2007 59 minutes Reduce Keystrokes in BMC MAINVIEW for z/OS – Create Your Own Menu Learn how to create your own menu for any BMC MAINVIEW monitor to reduce the amount of keystrokes it takes to get to your desired location. We will produce a customized menu that you will be able to take with you, and further tailor to your own needs using the techniques learned in this Webinar. Although we will use BMC MAINVIEW for z/OS in our example, you will be able to apply these techniques to any BMC MAINVIEW monitor. June 13, 2007 55 minutes What’s New with BMC Performance Manager v2.4 Join us to learn about BMC Performance Manager v2.4, the latest release of our pace-setting systems management software that improves the performance and availability of infrastructure, operating system, middleware, application, and database systems. BMC Performance Manager combines, in a single architecture, the robustness of agent-based systems management with the ease of use and simplicity of a remote architecture, while protecting and leveraging your current investment with PATROL. The new features in BMC Performance Manager v2.4 further enhance remote management capabilities while improving system performance and reducing resource utilization. New data export features increase your reporting options while new integrations with Transaction and Service Level Management solutions extend your performance and availability capabilities. BMC Performance Manager v2.4 is a critical component of Business Service Management and extends its integration with the BMC Atrium CMDB by adding application, database, disk, and file system configuration items to it. Learn how you can leverage this new release of our flagship distributed systems management solution to increase the quality of service you provide while controlling your operating expense. June 12, 2007 56 minutes Understanding Distributed Processing Inside DB2 for z/OS DB2 users are seeing more and more of their workload originating off the mainframe. This shift to more distributed processing presents new challenges for the DB2 performance specialist and brings up new questions about how to manage performance for distributed threads. This session will use BMC’s MAINVIEW for DB2 product to answer many questions about distributed processing, including where these threads originate, what statistics and accounting data is available about distributed threads, and why WLM definitions and z/OS enclaves are important in this area. This presentation provides practical knowledge identifying performance metrics associated with distributed processing. May 16, 2007 50 minutes What to do with Your Alarm(s) This session will cover all aspects of BMC MAINVIEW Alarm Management. It is new and improved wih many user requirements. Get a better understanding of the Alarm process. Learn how to create an Alarm definition and what to do with the Alarm exceptions. Agenda: What’s New in BMC MAINVIEW Alarm Manager 5.0 Customization Steps - How to create an Alarm Definition What to do with the Alarms May 9, 2007 53 minutes What’s New with BMC Performance Manager v2.3 Join us to learn about BMC Performance Manager v2.3, the latest release of our pace-setting systems management software that improves the performance and availability of infrastructure, operating system, middleware, application, and database systems. BMC Performance Manager combines, in a single architecture, the robustness of agent-based systems management with the ease of use and simplicity of a remote architecture, while protecting and leveraging your current investment with PATROL. The new features in BMC Performance Manager further simplify systems management by lessening the administrative burden of large computing environments. BMC Performance Manager v2.3 is a critical component of Business Service Management and it’s enhancements increase operational efficiency with tighter integration to the BMC Atrium CMDB and other BMC Solutions. Learn how you can leverage this new release of our flagship distributed systems management solution to increase the quality of service you provide while controlling your operating expense. January 17, 2007 48 minutes Applications Management Recorded Events Automated Application Quality Management IT cost reduction is a universal goal for all businesses, but one area where most consistently fail to tap their full savings potential is controlling costs associated with computer processing resources and capacity. Many IT organizations simply do not have the proper procedures or enough skilled personnel to adequately address system resource consumption on an enterprise scale. Their capacity for conducting system-wide resource optimization is far outweighed by the massive scale of their regular workload. BMC Software and AQM Solutions introduce Automated AQM, a performance optimization and resource recovery solution that enables large corporations to expand their resource optimization process and to tap into latent resource savings that can dramatically reduce over-inflated system demand for IT processing capacity. Presenter(s) Bio: Tyler Lawrence is an 18 year veteran of the IT industry who has extensive expertise in the enterprise application performance management space. His roles have included systems engineering, business development, marketing, sales and sales management. He has first hand experience with the key competitive products in this space and has worked alongside many Fortune 500 companies to help them save millions of dollars by reducing their CPU capacity requirements and improving the quality and efficiency of business critical systems. June 19, 2007 51 minutes Improving Availability and Performance of VMWare To keep pace with the increasing workloads organizations are placing on IT, many shops are leveraging the flexibility of virtualization to seamlessly scale their infrastructure based on varying demands. The introduction of these new technologies present additional challenges however as organizations begin to struggle to maintain the optimal performance and availability of applications running in a virtualized environment. This BMC online seminar has been specifically designed for IT managers who are currently leveraging virtualization technologies, or plan to do so in the future and who are concerned about maintaining their availability and optimizing their performance. In this seminar you will learn how to leverage ITIL processes and best practices in conjunction with BMC Software products and services to do just that. Specific areas of focus will include: How to ensure monitoring and availability management of your virtualized environment integrates with your infrastructure management approach How to proactively diagnose problems within Virtual Machines and identify causes of performance issues How you can determine the availability of resources across the physical server, and how these map to virtual machine How you can leverage a single User Interface to manage across a variety of virtualization platforms and technologies July 11, 2006 1 hour Automated Job Scheduling: Speeding Time to Value of Enterprise Applications and SOA Businesses are rushing to develop new software applications that capitalize on the new market opportunities, business models and operational efficiencies opened up by the Internet. However, the complexity of these new applications, in particular the integration of real-time processes with batch processes, makes the applications very challenging to deploy and support. Join EMA Analyst Andi Mann and discover how enterprise job scheduling can make today's complex enterprise applications more effective and efficient, as well as help smooth the move to SOA. Topics include: The specific application integration challenges posed by Java, Web services, and message-oriented middleware. Why batch application integration (BAI) is critical to the success of composite applications and service-oriented architectures How enterprise job scheduling can help you achieve BAI The three biggest business benefits of the "workload automation broker" approach. How and where to build job-scheduling automation into enterprise applications. How automated job scheduling increases the effectiveness of service level management and other business service management processes. June 27, 2006 1 hour Availability Management: Building a Strong Foundation for ITIL One of the key components of the ITIL Service Delivery process is availability management, which focuses on optimizing "the capability of the IT infrastructure, services and supporting organizations to deliver a cost-effective and sustained level of availability that enables the business to satisfy its business objectives." Although, many things go into achieving overall availability management as defined by ITIL, the right tools can provide a significant edge by automating the availability of IT components and services. Whether your organization is just starting to think about ITIL or is already ramping up an ITIL implementation, this Webcast featuring Malcolm Fry, ITIL expert and Independent Consultant, will enforce the value of automating the availability management process. June 7, 2006 1 hour