Confidently Deploy Your Service Process Business Challenge Automating and managing business processes can only be as effective as the platform responsible for keeping your critical processes up and running. The platform must be scalable enough to successfully manage thousands of concurrent users, while at the same time, provide cross platform support to fit into your complex IT infrastructure. In addition, the platform must be easy to maintain, upgrade, and enhance so that it can adapt to fit the needs and requirements of the business. Your business processes are critical to your company's success – you must ensure they are automated on a proven, high performance platform. Business Needs Highly scalable application platform with proven success Ease of install, deployment, maintenance, configuration, and upgrade Cross platform support to fit your existing IT infrastructure
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The BMC Remedy Solution AR System is a cross-platform, Web-architected SPM platform that supports global deployments on Windows, Linux, and UNIX-based environments across multiple databases such as MS SQL, Oracle, and DB2. AR System is a proven application platform that has successfully automated thousands of business processes that have been deployed out to millions of end users. AR System has been built from the ground up with performance and scalability in mind, and provides a distributed three-tier architecture that can scale to the limits of your IT infrastructure. AR System seamlessly supports both web and Windows based application interfaces, and runs with common J2EE Web application servers, such as Websphere, Weblogic, and Apache. AR System’s intuitive administrative interface makes it easy for system administrators to monitor and maintain the AR System platform and allows process changes to occur during business hours without affecting your production environment.